This week, the SEC announced an action it took against broker-dealer World Group Securities, Inc. According to the SEC order, World Group failed "to enforce a reasonable system of supervisory policies and procedures to prevent and detect fraudulent conduct by certain registered representatives and to maintain a guideline ratio of registered representatives to supervisors in its Ponoma, California branch office..." The issues occurred during the period of early 2006 to May 2007. The SEC noted that the firm failed to require the branch office to maintain enough supervisors to adequately supervise the branch.
Digging deeper in the SEC release, it seems that certain brokers in that branch were recommending that customers use home equity pto purchase VUL policies. The recommendations were unsuitable, according to the SEC. It also appears that World Group had policies in place that prohibited brokers from recommending a client take out a home equity loan to purchase securities.
What the SEC took issue with was the firm's failure to follow up on the need to put in place additional supervisors at the office. The release notes that in 2005, the branch manager supervised about 62 brokers. In or about April 2006, the branch had 185 registered or pending brokers, with only three supervisors. The number of brokers grew to 225 registered and pending folks, still with only three supervisors. The firm learned of the increase in reps, and sought to have the branch manager add additional supervisors, but that manager did not do so in a timely fashion. The release explains that in January 2007, the firm put the manager on a improvement plan, requiring him to increase supervisors by five, and to get the ratio of brokers to supervisors to 40:1 initially, and then to get it down to 20:1. But the manager failed to do this. In May 2007, the firm replaced the manager. As a result of this action, which the firm settled without admitting or denying anything, the firm will be fined $200,000 and be censured. Further, the firm has agreed to retain an outside vendor to provide suitability training to all of the firm's brokers each year for two years on the suitability of VUL policies, and suitability issues relating to using home equity to purchase securities.
I think that the lesson for firms here is simple: When you spot an issue relating to supervision of brokers, you must seek to put in place the appropriate corrective measures or adjustments, AND must then follow up to ensure that things are being done correctly and timely.