In today's post, I'll discuss the two main examination types conducted by FINRA and begin to discuss basic examination techniques. Most often, FINRA examinations, or investigations, are characterized as either routine or cause exams. Routine exams are just that - they are routine examinations of broker-dealers conducted on a regular schedule. In a routine examination, examiners visit the firm on-site, review books and records, talk to managers and compliance officials, and evaluate how the firm is complying with various industry rules and regulations. All broker-dealers receive routine examinations based on FINRA's exam schedule. Typically, though not always, the examination is announced a few weeks prior to its starting, and the firm is asked to prepare certain documents and books and records for the examiners in advance of the on site part of the examination. Depending on the size of the firm and the scope of the exam, the on-site portion of the exam may be conducted by one to five or even more examiners, and may last the better part of one week to three weeks or more. Following that, the examiners may continue their exam back at their offices for weeks or months more, which may include requesting additional information from the firm, conducting additional interviews, etc.
Cause examinations may be initiated based on a number of things. A customer complaint to FINRA, that describes conduct that potentially violates industry rules, may commence an exam. Similarly, a broker being terminated for cause and having certain disclosures on his or her Form U-5 may prompt the regulators to initiate an exam. Additionally, Rule 3070 disclosures, referrals from arbitration cases, referrals from other regulators, as well as information found in the media may prompt the regulators to commence a cause examination.
Generally speaking, whether its a routine exam or a cause exam, the basic exam techniques are the same. Examiners will request the firm and/or broker-dealer to produce its books and records for inspection and copying, may conduct informal interviews with firm officials, supervisors and brokers, may contact and interview customers, and may request written statements from brokers. If examiners believe that there may be evidence of a rule violation, further interviews, including "on-the-record interviews" (which are essentially depositions under oath taken down by a court reporter) may be conducted, as examiners seek to find evidence that will prove, or disprove, the existence of rule violations. As I'll discuss in the next post in this series, brokers and firms face significant disciplinary action, including an expulsion or bar from the industry, for not cooperating with a FINRA exam.