Securities broker-dealers have regulatory obligations to review certain correspondence and communications of their registered representatives, and those obligations relate to both traditional correspondence via mail, as well as electronic communications such as email. To help in their monitoring, many firms use surveillance programs that search through electronic communications looking for certain keywords or phrases, etc. in addition to the old-fashioned piece by piece review or sample reviews. One of the concerns in this area is knowing whether you've set the search parameters accurately so as to pick up on communications that might be troublesome or need further review.
Earlier this year, the folks over at computerweekly.com published an article on the most common phrases used by wrongdoers in connection with communications about fraud via email. Phrases like "backdate" or "cover up" along with "grey area" were identified among the top 15 phrases used by wrongdoers in their communications, according to a study by Ernst & Young in collaboration with the FBI. If you are involved in email or communication surveillance, this is a must read. Even if you're not, it's still interesting.